Technical Data Analyst, Books

amazon

Chennai,tamil nadu

Job Description

About the job

Job Summary

Are you interested in using Data to improve the customer experience at Amazon? We are looking for a Technical Data Analyst to support the Prime Videos Customer and Marketing Analytics team. In this role you will influence systems and frameworks leveraged by end customers and multiple cross-functional teams. You will apply both business and process acumen in a fast-paced, ambiguous and innovative environment. Our ideal teammate is curious, has an eye for details and always insists on the highest standards. He/she has deep knowledge in data analysis and is able to wrangle the expected data from any data source.

Key job responsibilities As a Technical Data Analyst, you will be responsible for:

• Data Ingestion, Data Transformation, Data Comparison, Data Validation and Data Monitoring of multiple data sources from multiple different systems
• Create and Manage ETL jobs, resolve any issues arising during the execution of the jobs
• Extract data from multiple systems using SQL queries and ETL jobs based on support ticket requests
• Monitor health of Data sources and ETL Pipeline Infrastructure with the help of dashboards
• Monitoring & Resolution of Trouble Tickets within defined SLA’s.
• Diving deep into large data sets to identify patterns, gap areas using SQL, excel and other data manipulation languages

Basic Qualifications

• Experience in Business Intelligence and Data Analytics
• Strong business communication both written and verbal
• Strong experience in creating and running complex SQL queries, Stored procedures and Data extraction
• Experience in monitoring multiple dashboards and proactively identifying issues by setting up alerts
• Experience with Excel, Queries and self-service reporting tools.
• Strong understanding of support processes – SLA, handling tickets, monitoring, processes and metrics.
• Bachelors degree

Preferred Qualifications

• Experience in creating and managing ETL pipelines
• Experience with handling data ingestion from multiple sources, applying data transformation and publishing
• Quantitative analytical abilities, proven problem-solving skills, strong organizational skills
• Ability to communicate effectively with both technical and non-technical individuals.
• Strong bias for action and "get it done" attitude

Company - ADCI - Tamil Nadu