Business Analyst II, AOP

Amazon

Hyderabad,Telangana

Job Description

About the job

About the job

Job Summary

DESCRIPTION

Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. The candidate must possess excellent technical skills, verbal and written communication skills, organizational skills, and should be able to manage multiple tasks at once with ease.

Ideal candidate must be able to anticipate problem statements and implement solutions that bring improvement in Amazon systems. The candidate must create mechanisms to detect and prevent outages. The candidate must be able to work with stakeholders to prioritize projects, make sound judgments and deliver results.

This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help operations teams streamline the process, identifying gaps in the existing process by analyzing data.

Key job responsibilities

• Apply multi-domain/process expertise in day to day activities and own end to end roadmap.
• Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution.

• Define analytical approach; review and vet analytical approach with stakeholders.

• Proactively and independently work with stakeholders to construct use cases and associated standardized outputs

• Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation

• Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis
• Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage)

• When needed, pull data from multiple similar sources to triangulate on data fidelity

• ï‚· Actively manage the timeline and deliverables of projects, focusing on interactions in the team
• Provide program communications to stakeholders
• Communicate roadblocks to stakeholders and propose solutions
• Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life

• Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes
• Have the capability to handle large data sets in analysis through the use of additional tools
• Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes
• Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing
• Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved
• Communicate complex analytical insights and business implications effectively
  

About The Team

AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace.

AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession.

We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities.

We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams.


Basic Qualifications

• 3+ years relevant experience in financial/business analysis
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• Experience with SQL
• Experience in Excel
• Bachelors from Tier I institutions
• 4+ years of experience in analytics
• Exceptional written and verbal communication skills
• Proficient in handling large data sets
• Proficient in : SQL, Advanced Excel, R/Python
• Knowledge of cloud computing platforms, AWS Services
  

Preferred Qualifications

• Raises bar on statistical skills
• Proficient in scripting languages
• Proficient in AWS services
• Exposure to data sciences/ML