CCB_Strategic Solutions - Dashboard Team - Data Visualization Associate

JPMorgan Chase & Co

BANGLORE,Karnataka

Job Description

About the job

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .

Global Finance & Business Management ("GF&BM") India is a combined Line of Business-aligned (LOB-aligned) finance & business support team located in India and is part of JPMorgan's global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm's Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm's capital.

GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main "pillars" of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions. The scale, depth & diversity of GF&BM India provides its employees extensive opportunities to learn and move within the organization, thereby gaining rich experience to build a long term career with the firm.

We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.

JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful.

Job Description

The CCB Insights Data Visualization team serves as an internal consultancy partnering across lines of business to build a cohesive marketing and customer experience. By offering domain skill set and governance across different channels, including chase.com, third- party media, search, social and mobile the LOB marketers will be empowered with industry leading tools and analytics to drive their business programs.

The team is tasked with integrating data across the LOBs and providing business stakeholders with a holistic view of customers and marketing. It will also enable process and data standardization across the organization. A key task is to enable easy accessibility of marketing data and ability to use it in conjunction with existing customer data and other data sources. The team will also lead adoption of new tools and platforms being leveraged across the industry. The group will help create a unified and best in class marketing analytics infrastructure by establishing new platforms and vendor partnerships.

A key long term goal of the team is to make analytics and integrated customer data 'actionable' by creating interfaces to deployment platforms where the marketing strategies get implemented with 'speed-to-market'. This would also encompass the broader infrastructure initiatives to get the best in class tools and software in place.

In this role, the candidate will be responsible for end to end development of data visualizations and dashboards in Tableau, as well as ad-hoc analytics.

Role And Responsibilities

• Support and manage Business-LOB focused BI reporting and dashboards on the portal. Drive the set up and production of dashboards measuring KPIs for the Business-LOB.
• Drive innovation with LOB stakeholders during agile development sessions to create and improve dashboards leveraging newly on-boarded data sources
• Query data and merge information from diverse data sources to create rich datasets that enable better decision-making
• Analyze data using tools such as Tableau, Alteryx, SQL and SAS to develop and automate reports or analysis that lead to actionable business insights
• Work with other Analytics teams and multi-task on projects to summarize and synthesize data and present recommendations to the businesses in a clear and logical manner
• Support on-going analytics process / platform by partnering with business to identify needs, define new data sets, technical testing and launch support including training of new users
• Identify unexplored data opportunities for the business to unlock and maximize the potential of digital data within the organization
• Drive automation of new and existing processes
• Keep abreast of digital marketing trends and provide recommendations for testing new and emerging technology
• Support ongoing technology evaluation process and proof of concept projects

Skills / Competencies Needed/Education Qualifications

• Minimum of 8-10 years of experience in data management / Visualization projects, preferably related to financial services domain
• Minimum 6+ years of experience in Developing data visualization and presentations preferably with Tableau and in data management.
• Knowledge of modern databases technologies - Data warehouse & big-data (Hadoop) systems concepts
• Experience with relational databases, utilizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses
• Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
• Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
• Self-starter who can provide thought leadership and drive results in a dynamic and fast evolving environment
• Good to have exposure to Python & R
• Exp. of managing Data upload / Sanity check at Databases will be added advantage

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.