Senior UX Researcher

Myntra

Bangalore,India

Job Description

About the job

Hi, We are Myntra Design! Myntra is India's leading e-commerce company committed to making fashion andlifestyle products accessible to everyone. We create solutions that disrupt the ordinaryand help make the world a happier, more fashionable place.We are a company that is constantly evolving into newer and better forms and we lookfor people who are ready to evolve with us. From our beginnings as a customizationcompany in 2007 to being technology and fashion pioneers today, Myntra is goingplaces and we want you to take this journey with us.Our Culture: As self-driven, motivated individuals who believe in taking ownership instead of beinghanded responsibility, we are a curiously non-hierarchical team who believe in workingas a whole to take the Organization forward.Firm believers of meritocracy, we encourage you to take on tasks and readily empoweryou with the right tools, space, and opportunities. In essence, work at Myntra ischallenging but fun - we believe in equal opportunity, encourage intellectual curiosityand empower you to be the change.If you’re just as passionate about fashion and would love a workplace that is purelyresult-driven, Myntra is the place for you!What We Look for :UX Researchers partner with stakeholders throughout the software developmentlifecycle – from the early planning stages, through product development, and followinglaunch – to ensure that customer considerations influence UX/UI designs intended forcurrent and future product releases.A Day at Myntra & Expectations from you.1. Help product owners define a compelling product vision based on data collectedvia market research, customer interviews and user surveys.2. Collaborate with product development teams and UX designers to developmethodologies that test competing design options, validate and refine thoseoptions through iterative usability feedback, and ensure high levels of usersatisfaction and acceptance through customer validation and benchmarkingefforts.3. Identify key user research questions and objectives in partnership with product,design, and engineering teams, and work collaboratively to influence the timingfor collecting, delivering and refining user-driven insights and improvements.4. Lead research-oriented and usability-driven peer reviews for other UX teammembers to increase research/testing applicability and refine enterprise designguidelines and patterns.5. Adopt and execute research various methodologies to get user insights andgather problem areas.6. Represent the customers in various forums and act as the voice of the customerto ensure user-centricity in the product.Minimum Qualifications:1. 2+ years of UX Research and analysis experience in the consumer-facing Productspace.2. Extensive experience with qualitative and quantitative user research, includingexperimental design, sample selection and recruiting, surveys, focus groups,in-person and remote usability testing, ethnographic field research, and more.3. Portfolio containing work samples representing complex system research anduser testing outcomes for web, desktop and mobile experiences.4. Degree in HCI, Human Factors, Anthropology, Cognitive Science, Psychology,Engineering or a related subject, and practical, hands-on experience conductingresearch in technology-related fields.5. Passion for research and testing, along with eagerness to collaborate with othercreative contributors in Agile project teams.6. Ability to productively collaborate with project stakeholders and teams that areboth local and geographically distributed, representing a variety of cultures.7. Ability to keep track of multiple projects and connect the dots, to complement thecore product and business values.8. Willingness to work both independently and collaboratively with tight deadlines,and multi-task efficiently in high volume, fast paced settings.9. Strong communication skills to confidently present to various audience types andseniority levels, and an ability to provide bottom-line insights that help teamsrealize tangible value and productively execute on research/testing findings.10.Strong data collection and analysis skills to be self-sufficient in generating,analyzing and presenting results from quantitative & qualitative research, and anability to translate complex analyses into actionable and sustainablerecommendations.11.Commitment to best practices, user advocacy, and thought leadership that drivepositive outcomes focused on high levels of quality and innovation.Why should you Join Us?There's infectious energy at Myntra. We believe that our passion for our craft and desireto strive for work/life harmony are what set us apart. This is reflected in our core values.We never stop asking why, never stop improving, and never back down when facingtough challenges – even if that means changing. Our shared values are clearlyarticulated and explained below, but in the end, it's our actions—not our words—thattruly set Myntra Design apart.Apply with us and you will have a chance to learn, grow and touch billions of lives.Good Luck ! And we are eager to see you soon...